@article{article, title  = {{Research findings: What utility managers need to know}},

 publisher = {{Wiley}},

 url = {{http://dx.doi.org/10.5942/jawwa.2012.104.0010 }},

 year = {{2012}},

 month = {{1}},

 author = {{Speight V}},

 doi = {{10.5942/jawwa.2012.104.0010}},

 volume = {{104}},

 journal = {{Journal AWWA}},

 issue = {{1}},

 pages = {{63-68}},

 note = {{Accessed on 2024/09/19}}}