@article{article, title = {{An examination of consumers ' resistance to computer-based technologies}}, publisher = {{Emerald}}, url = {{}}, year = {{2013}}, month = {{7}}, author = {{G. Patsiotis A and Hughes T and J. Webber D}}, doi = {{10.1108/08876041311330771}}, volume = {{27}}, journal = {{Journal of Services Marketing}}, issue = {{4}}, pages = {{294-311}}, note = {{Accessed on 2024/09/19}}}