@inbook{inbook, title = {{The Role of Information Technology in Accessing Consumer Perspectives}}, publisher = {{Macmillan Education UK}}, url = {{}}, year = {{2005}}, month = {{2}}, author = {{Beverley C and Booth A}}, doi = {{10.1007/978-1-137-26652-1_8}}, isbn = {{9781403905130}}, pages = {{129-151}}, note = {{Accessed on 2024/09/20}}}