TY  - CHAP

T1  - Emotional labor at the unit-level

T2  - Emotional Labor in the 21st Century: Diverse Perspectives on Emotion Regulation at Work

UR  - http://www.taylorandfrancis.com/books/details/9781848729490/

PY  - 2012/01/01

AU  - Niven K

AU  - Totterdell PA

AU  - Holman D

AU  - Cameron D

ED  - Grandey A

ED  - Diefendorff J

ED  - Rupp DE

PB  - Routledge Academic

SN  - 978-1848729490

Y2  - 2024/09/19

ER  -