@article{article, title  = {{Knowing your publics: The use of social media analytics in local government}},

 url = {{https://eprints.whiterose.ac.uk/95187/ }},

 year = {{2015}},

 month = {{1}},

 author = {{Moss G and Kennedy H and Moshonas S and Birchall C}},

 doi = {{10.3233/IP-150376}},

 volume = {{20}},

 journal = {{Information Polity}},

 issue = {{4}},

 pages = {{287-298}},

 note = {{Accessed on 2024/09/19}}}