@inproceedings{inproceedings, title  = {{Cultual Aspects of Multi-Channel Customer Management: A UK Case Study.}},

 publisher = {{Association for Information Systems}},

 url = {{http://aisel.aisnet.org/amcis2009/ }},

 year = {{2009}},

 month = {{12}},

 author = {{Ali M and Brooks LD}},

 journal = {{AMCIS}},

 pages = {{564-564}},

 note = {{Accessed on 2024/09/19}}}