@article{article, title  = {{Effect of a national urgent care telephone triage service on population perceptions of urgent care provision: controlled before and after study}},

 publisher = {{BMJ Journals}},

 url = {{http://eprints.whiterose.ac.uk/106733/ }},

 year = {{2016}},

 month = {{10}},

 author = {{Knowles E and O'Cathain A and Turner J and Nicholl J}},

 doi = {{10.1136/bmjopen-2016-011846}},

 volume = {{6}},

 journal = {{BMJ Open}},

 issue = {{10}},

 note = {{Accessed on 2024/09/19}}}