@article{article, title  = {{Conceptual framework for the capture of customer experience journey in the housing sector}},

 url = {{}},

 year = {{2008}},

 month = {{1}},

 author = {{Udeaja CE and Ojiako U and Maguire S and Koh L}},

 journal = {{COBRA 2008 - Construction and Building Research Conference of the Royal Institution of Chartered Surveyors}},

 note = {{Accessed on 2024/09/19}}}