@article{article, title  = {{Measuring the impact introducing NHS 111 online had on the NHS 111 telephone service and the wider NHS urgent care system : an observational study}},

 publisher = {{BMJ Publishing Group}},

 url = {{}},

 year = {{2022}},

 month = {{7}},

 author = {{Simpson RM and Jacques RM and Nicholl J and Stone T and Turner J}},

 doi = {{10.1136/bmjopen-2021-058964}},

 volume = {{12}},

 journal = {{BMJ Open}},

 issue = {{7}},

 note = {{Accessed on 2024/09/20}}}