@article{article, title  = {{TAXING TIMES: LEAN WORKING AND THE CREATION OF (IN)EFFICIENCIES IN HM REVENUE AND CUSTOMS}},

 publisher = {{Wiley}},

 url = {{}},

 year = {{2013}},

 month = {{1}},

 author = {{CARTER BOB and DANFORD A and HOWCROFT D and RICHARDSON H and SMITH A and TAYLOR P}},

 doi = {{10.1111/j.1467-9299.2012.02073.x}},

 volume = {{91}},

 journal = {{Public Administration}},

 issue = {{1}},

 pages = {{83-97}},

 note = {{Accessed on 2024/09/19}}}