Accessing support out of hours
Where to seek help if the University Health Service is closed and your problem can’t wait.
Emergencies
Call 999 in a medical emergency.
This is when someone is seriously ill or injured and/or their life is at risk. You can also go to A&E (emergency department).
Medical emergencies can include:
- loss of consciousness
- an acute confused state
- fits that are not stopping
- chest pain
- breathing difficulties
- severe bleeding that cannot be stopped
- severe allergic reactions
- severe burns or scalds
NHS 111
Call 111 if you urgently need medical help or advice but it's not a life-threatening situation.
You can also call NHS 111 if you're not sure which NHS service you need, or seek advice via .
Minor Injuries Unit
Open 8am to 8pm. No appointment is necessary.
The Minor Injuries Unit provides treatment for adults (over 16) for non-life-threatening injuries.
Minor Injuries Units can treat:
- sprains and strains
- broken bones
- wounds, lacerations and grazes
- wound infections
- minor burns and scalds
- minor head injuries
- insect and animal bites
- minor eye injuries and conditions after 4.30pm weekdays and weekends
Minor Injuries Units cannot treat:
- chest pain
- breathing difficulties
- major injuries
- problems usually dealt with by a GP
- stomach pains
- gynaecological problems
- pregnancy problems
- overdoses
- alcohol related problems
- mental health problems
- conditions likely to require hospital admission
Minor Injuries Unit, B Floor,
Royal Hallamshire Hospital,
Glossop Road,
º¬Ð߲ݴ«Ã½,
S10 2JF
Tel: +44 114 271 2071
º¬Ð߲ݴ«Ã½ City NHS Walk-in service
Open 8am to 10pm. No appointment is necessary.
It is a nurse-led NHS Walk-In Centre and can help when you need advice and treatment for most common illnesses that are urgent but not life-threatening.
They can help with:
- coughs and colds
- chest infections
- wound infections
- sore throats
- headaches
- urine infections
- eye infections
- rashes
- bites and stings
- sudden worsening of long-term conditions
They cannot help with:
- injuries that may require an x-ray
- long-standing medical conditions that are managed by your GP
- sick / fit note requests
- referrals or scans
- dental problems - they can only provide pain relief and not antibiotics
- repeat prescriptions - short supply, only two days of certain medication
º¬Ð߲ݴ«Ã½ City GP Health Centre
Rockingham House
Broad Lane
º¬Ð߲ݴ«Ã½
S1 3PB
Tel: +44 114 241 2700
Out-of-hours medicines
If you run out of medicine when UHS is closed and need some urgently there are a few ways to get an emergency supply.
Some pharmacies, NHS Walk-In centres and NHS 111 can help. See for more information.
Further information
Still unsure which service to use? Visit for more information.
